Privacy Policy
Last Updated: 17 July 2025
Basket Safari Ecom ("hum") is Website (harmoniumebooks.shop) ke users ki privacy ka sammaan karta hai. Ye policy batati hai ki hum kya jaankari collect karte hain, use karte hain, aur kaise protect karte hain.
1. Hum Kya Jaankari Collect Karte Hain
- Purchase ke waqt: Naam, Email Address, Phone Number — ebook deliver karne ke liye zaroori.
- Payment jaankari: Card/UPI/Bank details hum khud collect ya store nahi karte — ye seedha Cashfree Payments dwara secure tareeke se process hoti hai.
- Technical jaankari: Browser type, device, IP address — website analytics aur security ke liye (cookies ke through).
2. Jaankari Ka Use
- Purchased ebook ko email/download link ke through deliver karne ke liye.
- Order confirmation aur customer support ke liye sampark karne ke liye.
- Website performance improve karne aur fraud rokne ke liye.
3. Jaankari Share Karna
Hum aapki personal jaankari kisi third-party ko bechte nahi hain. Jaankari sirf in cases mein share hoti hai:
- Payment processing ke liye Cashfree Payments ke saath (unki apni privacy policy applicable hoti hai).
- Email delivery service provider ke saath, sirf ebook bhejne ke liye.
- Agar law dwara required ho.
4. Cookies
Ye Website basic functionality aur analytics ke liye cookies use kar sakti hai. Aap apne browser settings se cookies disable kar sakte hain, lekin isse kuch features affect ho sakte hain.
5. Data Security
Hum reasonable technical aur organisational measures use karte hain aapki jaankari ko unauthorized access se protect karne ke liye. Payment data 100% Cashfree ke PCI-DSS compliant, encrypted systems ke through handle hota hai.
6. Data Retention
Hum order-related jaankari sirf utni der tak rakhte hain jitni customer support, accounting aur legal compliance ke liye zaroori ho.
7. Aapke Adhikar
Aap kabhi bhi apni jaankari access, update ya delete karwane ke liye Contact Us page se hume request bhej sakte hain.
8. Policy Mein Badlav
Hum is Privacy Policy ko samay-samay par update kar sakte hain. Koi bhi badlav is page par update ki jaayegi.
9. Contact
Privacy se sambandhit kisi bhi sawaal ke liye: support@harmoniumebooks.shop